Privacy Policy & Booking Terms

Last updated August 2026.

Booking Terms

By booking TestDay's driving test car hire service, you agree to the following:

  • All booking requests are made via our website, WhatsApp, or phone.
  • A deposit is required to confirm instructor matching; this deposit is non-refundable except where our refund/credit policy applies (for example, if we're unable to confirm a suitable instructor).
  • Cancellation or rescheduling must be requested at least 8 hours before the scheduled test — later changes may result in forfeiture of fees. We reserve the right to cancel or reschedule in circumstances such as extreme weather.
  • It is your responsibility to hold a valid provisional (or full) licence as required by DVSA, and to bring the required identification and arrive on time.
  • Instructors may decline or end a lesson early if they consider a student unprepared, unsafe, or impaired.
  • TestDay is not liable for accidents, damages, injuries, or losses occurring during lessons; we recommend you hold your own personal insurance where relevant.

Data & Privacy

When you request a quote or booking, we collect the details you provide — typically your name, phone number, email address, test centre, test date, and (if relevant) a learner's name and contact details if you're booking on someone else's behalf. This is used to provide your quote, match you with an instructor, and contact you about your booking.

We use trusted third parties to run the service, including payment processing (Stripe), email delivery, WhatsApp messaging, and Google Analytics (with consent) to understand site usage. We do not sell your personal data.

To ask what data we hold about you, or to request it be corrected or deleted, contact [email protected].

Cookies

We use cookies for essential site functionality and, with your consent, for analytics and advertising measurement. You can manage your preference via the cookie banner shown on your first visit.